Foodstuffs

FAQs

Below you'll find a list of frequently asked questions about Foodstuffs and its organisations.

If you require further information, please download our media kit, or contact your local regional co-operative.

About Foodstuffs

  • What is Foodstuffs?

    Foodstuffs is New Zealand's biggest grocery retailer and distributor, and is one of the country's largest organisations. Our brands include New World, PAK'nSAVE, Four Square, Raeward Fresh, Write Price, Shoprite, On the Spot, Gilmours, Trents, Henry's Beer, Wines & Spirits, and Liquorland. We employ 30,000 people nationwide, and are proudly 100% Kiwi owned and operated.

  • What is the Foodstuffs company structure?

    Foodstuffs consists of two separate, regionally based, retailer-owned co-operative companies (North Island and South Island) and a Federation body, Foodstuffs (NZ) Ltd, which is based in Wellington.

    To find out more visit the 'Who we are' section of the website

  • Does Foodstuffs offer franchise opportunities?

    Franchise opportunities do arise from time to time. The entry point for people new to grocery retailing is more commonly at the Four Square level. Management of the larger stores requires considerable industry knowledge and experience.

    To find out more about franchise opportunities go to Franchise page.

Community & Social Responsibility

  • What is Foodstuffs doing to give back to the community?

    At Foodstuffs we believe our communities support our stores, so it's only right that we give back. We help our communities by supporting a range of national charitable organisations including the New Zealand Breast Cancer Foundation, Movember Foundation, Starship Foundation and Food for Thought initiative, and act as a responsible corporate citizen. Additionally, individual owner operators sponsor a range of local community groups as part of their commitment to give back locally.

    www.nzbcf.org.nz

    http://nz.movember.com

    www.starship.org.nz/foundation

    www.foodforthought.co.nz

  • What is Foodstuffs doing to reduce the environmental impact of its business?

    Foodstuffs is committed to minimising the negative environmental impacts of its business activities. As well as complying with all legislative and regulatory requirements, there is an organisation-wide focus on energy efficiency and waste reduction throughout the business.

  • Which organisations does Foodstuffs support?

    Foodstuffs supports a range of sporting, environmental and community groups across the country. Through the Pams brand, Foodstuffs supports Food for Thought, a free nutrition education programme for year five and six primary school students.

    Foodstuffs is helping the young netballers of the future hone their skills through New World's Elite sponsorship of Netball New Zealand, including the Silver Ferns. New World is a five star sponsor of the Starship Foundation, a social-profit organisation that raises funds so that New Zealand’s national children’s hospital, Starship, can better care for its young patients.

    Through PAK’nSAVE, Foodstuffs supports New Zealand’s men and women with annual initiatives that promote awareness and fundraising for the Movember Foundation and New Zealand Breast Cancer Foundation.

    In addition to Foodstuffs' national sponsorships, individual store owners make significant contributions to numerous local community initiatives.

  • What is Foodstuffs doing to promote healthy eating?

    Foodstuffs' private label brand Pams sponsors the Food for Thought community-based nutrition programme teaching nine - 10 year olds healthy eating and lifestyle habits. We're introducing a "healthy-options" range of products under the Pams brand, and are looking at opportunities to reformulate products to reduce salt, fat and sugar content where appropriate.

    Foodstuffs also sponsors Netball New Zealand, a partnership that helps raise awareness around the importance of exercise, and we are working with the public health community to trial practical initiatives that seek to improve New Zealanders' diets.

  • How does Foodstuffs work with the organisations it supports?

    As a 100% owned and operated organisation Foodstuffs is committed to supporting the communities in which our stores operate.

    Foodstuffs aims to establish relationships that generate real benefits to New Zealand and New Zealanders with opportunities for staff to be actively involved.

    We develop true partnerships that are mutually beneficial with the organisations we support.

  • Who can I contact for Foodstuffs to consider supporting my community group/initiative?

    All requests from community groups must be made in writing and sent directly to the operator of the local store/s.

  • What is Foodstuffs policy on Palm Oil?

    We want to provide customers with information to ensure they can make an informed choice. Foodstuffs encourages all of its suppliers to voluntarily declare the use of palm oil in ingredient labelling and all palm oil must be sourced from sustainable plantations.

    Foodstuffs Own Brands Ltd which is responsible for our private label products (Pams and Budget) is a member of the Roundtable of Sustainable Palm Oil (www.rspo.org) and fully endorses the philosophy of the RSPO which is to advance the production, procurement, finance and use of sustainable palm oil products. To belong to the RSPO companies need to commit to the production and use of certified sustainable palm oil – something which Foodstuffs has made a commitment to do across its private label portfolio.

    Palm oil or palm oil derivatives certified by the Roundtable on Sustainable Palm Oil (RSPO) can be purchased through three supply chain systems: ‘Segregated’, ‘Mass Balance’ and ‘Book and Claim’. Each of these systems comes with its own advantages, requirements and pre-approved consumer claim. The three systems ensure that market claims about the production and use of sustainable palm oil remain transparent and accurate. See RSPO Supply chain overview

    All Pams and Budget food suppliers and suppliers of Palm for instore bakery operations have provided evidence to indicate that 100% of products in the range with palm oil as an ingredient are using certified sustainably sourced palm oil to a “mass balance level” of certification. Where palm oil is present, Pams and Budget food products are clearly labelled to ensure consumers can make an informed purchasing choice.

  • What is Foodstuffs doing about plastic bags?

    Read more about reducing plastic bag usage here.

  • Why doesn’t Foodstuffs used biodegradable bags?

    Read more about reducing plastic bag usage here.

  • How is Foodstuffs reducing its carbon emissions?

    Read more about carbon emissions here.

  • Do I have to take a paper receipt?

    No, the choice is yours, if you do not need a receipt or petrol voucher, please inform the checkout operator prior to paying.

  • What is Foodstuffs environmental policy?

    Read more about our environmental policy here.

Brands

  • What are the Foodstuffs brands?

    Foodstuffs' brands cover three main categories: retail; private label brands; and foodservice brands.

    Foodstuffs' retail brands are New World; PAK'nSAVE; Four Square; Write Price; On the Spot; Shoprite; Raeward Fresh; Henry's Beer, Wines & Spirits; and Liquorland.

    Foodstuffs' private label brands include its Pams and Budget ranges of products that are exclusive to Foodstuffs stores.

    Foodstuffs' two co-operatives each own a foodservice brand: Trents Wholesale Limited is a wholly owned subsidiary of Foodstuffs South Island Ltd; Gilmours is Foodstuffs North Island’s trusted foodservice brand.

Careers

  • What roles does Foodstuffs typically recruit for?

    The range of roles that Foodstuffs recruits for is broad. There are roles in advertising, finance, IT, retail advisory services, marketing, operations, training and organisational development, property, store development, manufacturing, wholesale/distribution and logistics.

  • What training opportunities are available?

    Training provided includes management programmes, apprenticeships, NZQA nationally recognised grocery retail and distribution related qualifications, adult education training, and short courses to meet business needs.

  • How can I become a Foodstuffs owner operator?

    Franchise opportunities do arise from time to time as a consequence of new store development or the sale of an existing business, and external candidates are considered for these opportunities. The entry point for people new to grocery retailing is more commonly at the Four Square level given management of the larger stores requires considerable industry knowledge and experience For further information about current franchise opportunities and criteria please fill out this form.

Suppliers

  • How can I become a supplier to Foodstuffs' private label brands?

    For information about becoming a supplier to Foodstuffs' home brands, please contact enquiries@foodstuffsbrands.co.nz

  • How can I become a supplier to Foodstuffs' stores?

    For information about becoming a supplier to Foodstuffs' stores, please contact your local co-operative.